Margo Pipkorn has 20+ years of healthcare industry experience and a proven track record building and scaling high-performance customer-facing teams across professional services, customer success, business development and customer support. Margo and the teams she supports consistently guide customers from the point of sale to achieving their desired outcomes and becoming valuable references.
At Steadman Group, Margo oversees the project management office and execution of complex projects ensuring goals for customer satisfaction, performance, and retention are met and exceeded. Passionate about process improvement and workflow optimization, both internally and in customer-facing operations, Margo fosters cross-functional collaboration and maintains a customer-centric mindset. Leveraging extensive healthcare industry knowledge and technology expertise, Margo supports health systems, providers and members navigating the complexity of our healthcare system.