Shelley Cooper, MBA, PMP, LSSBB

Senior Consultant

Shelley Cooper is a certified project management professional (PMP) and a Lean Six Sigma Black Belt with over 20 years of health care leadership success in population health, readmission reduction programs, Medicare Advantage, and business process redesign. Shelley has extensive expertise leading quality improvement projects that have improved patient outcomes in preventive care, disease management, depression screening, and complex care management.

Shelley has led project teams in value optimization using Lean management and Six Sigma principles, with an emphasis on co-designing solutions that enable organizations to transform practices and behaviors in a sustainable way. She is known for helping teams formulate and implement strategic plans, effectively working across multi-functional groups, leveraging data to influence key decision makers, and helping teams significantly improve quality of care and the patient experience without increasing costs.   

While she has focused most of her career in the health care industry, Shelley’s experience extends to education and manufacturing. She was an independent educational consultant in the Middle East, where she worked with school district administrators and parents’ organizations to develop advanced English programs for K-12 students. She has also held positions as a financial services manager and product manager at a medical device manufacturing firm. 
Shelley received her BA in Soviet and East European Area Studies from Tufts University in Medford, MA, and her MBA, International Finance, from the University of Denver.