Richard Freeborn is a certified project management professional and has over 30 years of project and program management experience using both Waterfall and Agile methodologies. Richard has managed the implementation of enterprise wide claims engine replacement and benefit administration systems as well as business-focused projects including behavioral health and episode of care initiatives.
Richard has provided project management services to a client making system changes for an integrated Medicaid physical/behavioral health plan, liaising at all levels of the enterprise. This initiative involved working with multiple community mental health centers and other providers to implement claims, encounters, and clinical assessment submission processes (to both payer and state organizations).
Most recently, Richard has worked with a Medicaid administrator in the North East to manage fee schedule updates and streamline provider configuration processes.
Richard is currently working on a how-to book for Jira business users.